Ruskr.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. This Policy describes how we treat user information we collect on Ruskr.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. Please read the following statement to learn about our information gathering and dissemination practices.
Our privacy policy is subject to change at any time without notice. If we make any changes, we will revise the date at the top of the policy. We encourage you to review the policy whenever you access our website and keep yourself updated on our information practices and the details of our Privacy Policy.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms & Conditions.
We collect information directly from you. We collect information directly from you when you create an account, update your profile, register for an event, buy services on Ruskr.com(App or website). We may also collect information when you participate in any community features of the Services; participate in a contest or promotion; invite friends; post a bulletin or a message on our chat rooms, message boards or other message areas; fill out a form; request customer support; send us a correspondence through phone, email or any other communication medium. The types of information we may collect include your name, photo, contact information (such as email address, address and phone number), PAN details, Aadhar details, gender or any other information you choose to provide. We might collect a part or whole of this information as a survey also. If you win prizes through one of our events, we might collect the information contained in any required forms that you complete and send to us. We might also collect your billing name, billing address, credit/debit card number, credit/debit card expiry date and payment method when you buy ticket or services from our website or when you set up a free account with us. We NEVER collect CVV of your credit/debit card on our website. Credit card information will be obtained and processed by our online payment partners.
We collect information from you passively when you use the Services: When you access or use our Services, we automatically collect information about you, including:
Information we collect from third party sources: We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a social media service such as Facebook or Google+, we may have access to certain information from that service, such as your name, account information and friend lists, in accordance with your privacy settings for that service.
We use your personal information for the below:
To provide and deliver the services you request, process transactions, and send you related information in connection to the services on our portal.(Confirmations, notifications, invoices etc)
To process and respond to your comments, requests or queries and provide customer care service.
To provide, maintain and improve our products and services on the website/app.
To monitor and analyse customer usage trends in connection to the services on the website/app
We may combine information we get from various sources in connection to the service to facilitate our understanding about your interests and preferences thus improvising our service and offerings to you.
Monitor the services on the website/mobile app for security purposes to protect our company, our customers, or our portal. This may include detection, investigation, prevention of fraudulent transactions & any other illegal activities, checking of your compliance with, and any suspected breach of, any applicable terms and conditions.
Deliver and dispatch of any rewards & gifts.
We use information for marketing purposes. We might send you information about special products, services, promotions/ offers, rewards and events or any other information we think may be relevant to you based upon your preferences. These might be our own offers or products, or third-party offers or products we think you might find interesting. for example, if you buy tickets/services from us we might enrol you in our newsletter.
We use information to send you transactional communications. For example emails or SMS about your account or services/ticket purchase.
To support any of the intended purposes specifically stated at the time at which you provided the personal information.
We use information as otherwise permitted by law.
Your personal information will not be disclosed by Ruskr for processing except in the following circumstances or as otherwise specified in the policy.
We may share information with third parties who perform services on our behalf. We share information with vendors, consultants and other service providers in order to allow or enable them to provide you with the services on the website/app, including by way of example our online registration process or payment processors, transactional message processors, data verifiers, affiliate networks. Some vendors may be located outside of India.
We may share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the service. The event organizers and other parties may use the information we give them as described in their privacy policies.
We may share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. Your information may be disclosed to government institutions or regulatory authorities if required and in accordance with any applicable law, rule or obligation. Your information may also be shared if required by the law or in response to subpoenas, court orders or other legal processes. In addition we might also share information to the relevant authorities, other online service providers and banks, credit card companies and other financial institutions of your identity if there is any suspected unlawful, fraudulent or improper activity on your account.
We may share information in connection with any negotiations or actual merger, sale of company assets, financing or acquisition of all or a part of business to another company, organizational or business restructuring, and amalgamation. For example, if part of our business is sold we may give our customer data as part of that transaction.
Your profile information and any information you post or publish in any public area of the website/app will be publicly available. This includes, for example, information contained in any quizzes or comments you post. Information about your achievements may also be publicly shared, such as through our Winners List Section.
We may also share aggregated or anonymous information that does not directly identify you.
We may share your information for reasons not described in this policy. We will give you a prior intimation in such a case.
Our Website/app links to other websites/apps that may collect personally identifiable information about you. Ruskr is not responsible for the privacy practices or the content of those linked websites.
We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Your personal information will not be stored for any longer period than is necessary for the purpose it was originally collected. However we may retain certain information for legitimate business purposes as applicable by the law or as required by the law.
A cookie is a small file that can be stored on your device’s hard disk for record keeping purposes. Our website/app may send you a cookie when you register on the website/app. Cookies can help our website/app recognize you when you next come to the website/app from the same device thus providing you a tailored and a customized experience based on your preference and usage patterns. Data generated from the cookies can also help in compiling the statistical data about your usage of the website/app. Most websites/apps are set to accept cookies by default. You will not be obliged to accept the cookie from our portal or from any other website/app. You can remove or reject cookies in your browser settings. However doing this may restrict the access to certain features or content on the website/app.
Our portal(website/app) has implemented reasonable security policies, rules and technical measures to protect and safeguard all the personal information under its control from misuse and unauthorized access, accidental loss, theft, unauthorised disclosure, alteration and unlawful destruction. All Ruskr.com employees and data processors who have access to, and are associated with the processing of your Personal Information, are obliged to respect your privacy.
Account Information: You may update, correct or delete your information at any time by emailing us at support@ruskr.com. Certain information may also be updated through your online account. If you wish to delete or deactivate your account, please email us at support@ruskr.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Location Information: When you first launch any of our mobile applications that collect location information, you will be asked to give your consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your device.
Notifications and Promotional Communications Out of respect for your privacy, we provide you with easy means to stop receiving email, certain notifications and communications from Ruskr.com by selecting the “Unsubscribe” option in those emails or through the same settings page on the website. If you opt out, we may still send you certain non-promotional communications, such as those about your account or any other non-promotional communication.
Mobile Push Notifications/Alerts With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
If you choose to visit our portal, your visit and any dispute over privacy is subject to this Policy and the portal's terms & conditions. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
In accordance with Information Technology Act 2000 and rules made there under. For any queries related to this privacy statement, correction of any personal information or data provided by you or for making a complaint about breach of privacy, you may please contact the following official of Ruskr.com designated as the ‘Grievance Officer’: Rehan M Shah at grievances@ruskr.com